24/7 Nationwide Reactive Callout —24/7 callout · 01384 438 445 Cradley Heath, West Midlands · Working Nationwide

Services — 24-Hour Reactive Maintenance

24-Hour Reactive Maintenance — Nationwide

One number, answered 24 hours a day, seven days a week — covering electrical, fabric, MEP and drainage emergencies, anywhere in the country.

How it works

You call, we triage the job, an engineer is dispatched against the response time agreed in your contract, and we report back once it’s fixed.

Who it's for

Multi-site retailers, local authorities and hospitality clients who can’t afford downtime, and need one number to call regardless of which trade the problem turns out to be.

Add it to a PPM contract

Reactive cover works best alongside a planned maintenance schedule — PPM catches most problems before they happen; reactive cover is there for the rest.

A JC Solutions engineer pointing out the next job to two colleagues beside the vans

Frequently asked

24-Hour Reactive Maintenance — questions we get asked

Is the reactive line answered 24 hours a day?

Yes, 24 hours a day, seven days a week, including bank holidays.

Do you cover sites outside the West Midlands?

Yes — our reactive maintenance service operates nationwide.

What trades can you dispatch on a single reactive call?

Electrical, fabric, MEP and drainage issues can all be reported through the same line.

Can reactive call-out be added to an existing PPM contract?

Yes, most of our PPM clients also have reactive cover built into their contract.

Need a maintenance partner you can call at 3am?

Get in touch for a quote, or save our number for the next time something goes wrong out of hours.

Get In Touch